Senior Product Delivery Associate

About the job

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Card Marketing Transformation team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. Job responsibilities • Serve as a thought-leader who drives multiple, concurrent strategic, complex, and highly visible programs • Establish and maintain a single, prioritized backlog across five Card Marketing Transformation pillars, ensuring strategic alignment with organizational goals • Oversee transformation organizational health and ongoing governance model, including agile-driven capability planning and prioritization with multiple Product and Technology partners • Establish an agile-driven user acceptance testing and change management program, rooted in rapid, continuous delivery principles (including scalable testing strategies and repeatable change management structures) • Communicate to all levels of the organization (senior executive leadership and cross-functional stakeholders) through compelling, impactful storytelling (i.e. presentation decks, monthly newsletter) • Ensure there is communication, alignment, and coordination across all stakeholders by facilitating project status presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders • Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors • Be a champion for both business and culture transformation, leading with consistency, integrity, and humility Required qualifications, capabilities, and skills • 7+ years of related experience (program management and product owner-related experience) • Proven experience as a Program management or Product Manager in the marketing technology space. • Strong understanding of marketing technology platforms and tools. • End to end program delivery and user acceptance testing experience – including understanding of best practices, tools, and processes • Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward • Proven ability to create senior executive leadership presentations • High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams) Preferred qualifications, capabilities, and skills • Developed knowledge of the product development life cycle