Senior Product Manager

About the job

Designation Title Senior Product Manager Reporting to Chief Product Officer (CPO) Role Summary This is a high‑ownership role for someone who wants to build products used by millions of real users , influence meaningful life decisions and deeply understand customers beyond dashboards. As a Senior Product Manager, you will own a product charter end‑to‑end from spending time with users, uncovering real pain points, and shaping insights, to shipping solutions at scale and moving measurable business metrics. You will be encouraged to directly engage with customers through research, calls, field visits, support interactions and data - not operate from second‑hand briefs. What You’ll Build You will own one or more high‑impact product charters across our ecosystem. Depending on business priorities, this could include: - Matchmaking & Relationships - Match discovery, ranking and relevance systems - Preference modelling, explainability and trust signals - Conversation, engagement and intent‑driven workflows Wedding & Services Marketplaces - Venue discovery, supply onboarding and availability systems (Mandap.Com) - High‑intent demand capture, discovery for service providers (WeddingBazaar) - Consumer‑to‑vendor experience optimisation and fulfilment workflows Jobs & Livelihood Platforms - Job discovery, matching and application funnels (ManyJobs) - Employer onboarding, lead quality and monetisation - Retention and repeat usage on both supply and demand sides Monetisation & Growth - Subscription journeys, packaging, pricing experiments and add‑ons - Checkout, payment success, win‑backs and lifecycle monetisation - Activation, retention and habit‑forming loops across products AI‑Led & Assisted Experiences - AI‑assisted discovery, recommendations and nudges - Assisted / concierge workflows combining humans + AI - Guided journeys that reduce user effort and decision fatigue Outcomes You’ll Be Accountable For You will be expected to own and move a meaningful set of outcomes, depending on your charter: - Activation and first‑value moments across products - Engagement metrics: views, actions, conversations, lead quality - Supply–demand balance and marketplace efficiency - Conversion metrics: subscriptions, leads, bookings, ARPPU and revenue - Retention cohorts (D7 / D30 / long‑term repeat usage) - Trust & quality metrics: verification rates, fraud/spam reduction, fulfilment success - Experiment velocity and learning throughput Key Responsibilities - Own your charter’s north‑star metric, input metrics and guardrails; define clear success criteria before building - Spend time with real users - through research, interviews, shadowing support, field insights and data - to deeply understand behaviour and intent - Translate customer insights into sharp problem statements, hypotheses and clear product bets - Design and run experiments: A/B tests, pilots, feature flags and phased rollouts with crisp learnings - Partner closely with UX to craft intuitive, human‑centred journeys - flows, IA, interaction design and microcopy - Work with engineering to deliver solutions that are scalable, performant and reliable - Build roadmaps and backlogs that balance quick wins with long‑term foundations - Align cross‑functionally with marketing, operations and customer support to ensure strong launches and adoption - Communicate clearly with stakeholders and make trade‑offs decisively in a fast‑moving environment

Requirements

• Product Management
• Customer Engagement
• Marketplaces
• AI Implementation
• User Research

Qualifications

• MBA
• 3 to 6 years of relevant post-MBA experience

Preferred Technologies

• Product Management
• Customer Engagement
• Marketplaces
• AI Implementation
• User Research

About the company

Matrimony.Com Ltd is India’s largest WedTech company and the first pure‑play consumer internet business in the category to be publicly listed. What started as matchmaking has evolved into a multi‑vertical consumer platform that supports people across the entire marriage and relationship journey. Today, our ecosystem spans: - Matchmaking platforms (BharatMatrimony, CommunityMatrimony, EliteMatrimony) - Marriage & wedding services marketplaces (Mandap.Com, WeddingBazaar) - Assisted services & concierge‑led offerings - Jobs & livelihood platforms (ManyJobs) - AI‑led discovery, guidance and support experiences cutting across these verticals.