Senior Product Manager

About the job

About the Role We are seeking an experienced Product Manager with a track record for successfully driving Operations Experience within Workday. Candidates will be excited by the challenge to craft and build experiences that impact our technical operators and service owners. We are growing at a rapid pace and are looking for a Senior Product Manager to be a part of our Operations Experience Team. ... This team delivers tooling and automation to our technical operators and service owners to ensure availability of Workday services and reduce MTTR. This role will partner with our users, cloud operators, and partners to define the product strategy, roadmap, and investment focus areas for our operator tooling across private and public cloud offerings. The selected candidate will collaborate with engineering teams to identify, specify, and prioritize features to implement and deliver on the roadmap and optimize business outcomes. The candidate will have the ability to understand and make decisions in a fast-paced environment. Above all, this role will serve as the voice of the customer for our products and voice of the product to our customers! About You Basic Qualifications 7+ years of Product Management experience in building platforms and tools experiences for technology workers. Experience with cloud solutions & ITOM / AIOps is highly desired. Experience with scrum and other agile development methods Other Qualifications Knowledge and experience working with SRE and technical operations is highly desired. Knowledge of Cloud solutions, ITOM and AIOps is highly desired. Knowledge of compliance and standard is highly desired. Knowledge and experience working with public cloud technology stacks. Proven track record managing the entire product lifecycle : defining business problems, researching customer needs, prototyping and testing new solutions, working with design and engineering teams, and prioritizing an Agile development backlog. Excellent communications and influencing skills across all levels of a large organization, as well as with external partners and stakeholders. An inherently collaborative style that enables you to win the hearts and minds of your peers to successfully implement a complex product roadmap, with execution often happening across teams. The sort of personality who thrives in taking ownership and driving strategy, roadmap, and execution in a fast-moving, quickly changing atmosphere. BA / BS in Computer science, Engineering, Business or equivalent. MBA or Master’s degree is a plus.