Senior Program Manager

About the job

Role Summary The Senior Program Manager (Cloud Platform & Application Engineering) is a client-facing Professional Services delivery leader responsible for managing large-scale cloud platform and application engineering programs for external enterprise customers. The role operates under SOW-based, customer-funded delivery models and requires strong program governance, delivery discipline, and external stakeholder management. Hands-on technical execution is not required; however, the role demands a solid functional understanding of cloud platforms, application engineering, and modernization practices. Role Positioning • Senior Program / Delivery Manager within Professional Services • No direct people management responsibility • Accountability for contractual, financial, and delivery outcomes • Working technical understanding across cloud and application engineering domains • Mentors delivery teams through influence and best practices Mandatory Background Requirements • Professional Services / Consulting / Systems Integration background (mandatory) • Experience delivering customer-facing cloud platform and application engineering programs • Experience working with SOW-driven delivery models (fixed price, T&M, milestone-based) • Pre-sales or SOW readiness exposure preferred • Strong external customer stakeholder management experience 2 to 3 Tech stacks to cover (professional services perspective) • Infrastructure as Code (IaC) & DevSecOps • Enterprise Management Stack & Observability • Container Platforms • High Performance Computing (HPC) • Public Cloud Services • Azure Hybrid Services • Application Modernization & Migration • Database Modernization & Migration • Application Packaging & Operations Key Responsibilities • Professional Services Program Delivery Owns end-to-end program delivery for cloud platform and application engineering engagements. Manages scope, schedule, cost, quality, and risk aligned to SOW commitments and coordinates multiple parallel workstreams. • Pre-Sales Support & SOW Readiness Supports pre-sales activities prior to SOW sign-off by reviewing delivery approaches, validating estimates and timelines, identifying dependencies, risks, and assumptions, and ensuring sales-to-delivery continuity. • Financial & Commercial Governance Manages program-level financial tracking including budget vs actuals, billing milestones, forecasting accuracy, burn rate management, and scope/change control in accordance with Professional Services governance. • External Stakeholder & Ecosystem Management Acts as the primary delivery interface for customer stakeholders and delivery partners. Leads governance forums, status and risk reviews, escalation management, and communicates progress and outcomes in business-focused language. • Team Coordination & Mentorship Coordinates internal, partner, and subcontractor delivery teams without direct reporting authority. Mentors project managers and technical leads on planning rigor, execution discipline, and customer engagement best practices. Education & Experience • Bachelor’s degree (any discipline) • 15+ years of Professional Services delivery project management experience • PMP certification (mandatory) • Agile / Scrum certification preferred • ITIL Foundation or Cloud fundamentals certifications preferred Skills: program manager,project manager,customer,enterprise,sales,professional services,pre-sales

Requirements

• program manager
• project manager
• customer
• enterprise
• sales
• professional services
• pre-sales

Qualifications

• Bachelor’s degree (any discipline)
• 15+ years of Professional Services delivery project management experience
• PMP certification
• Agile / Scrum certification
• ITIL Foundation or Cloud fundamentals certifications

Preferred Technologies

• program manager
• project manager
• customer
• enterprise
• sales
• professional services
• pre-sales

About the company

CG-VAK is a professional services company focused on cloud platform and application engineering.