Senior Project Owner / Project Manager

About the job

Senior Project Owner / Project Manager – Technology Team ARDEM Data Services Private Limited Work Mode: Work From Home (WFH), Full Time Experience: Minimum 10 Years (Development Background) Location: Tier-1 Cities Only (Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, Pune,Kolkata) Time Zone: Candidate should be comfortable working in US time zone overlap and attending client calls accordingly. About Ardem Role Summary We are looking for a seasoned Senior Project Owner / Project Manager with a strong development foundation to lead our technology initiatives. This role bridges client management and technical execution you will own end-to-end delivery of multiple concurrent projects while supporting a high-performing remote team. Key Responsibilities Project & Delivery Management • Own and manage multiple concurrent technology projects from initiation to production release • Define project scope, timelines, milestones, and resource allocation plans • Distribute tasks effectively across a team of developers, QA, and support engineers • Track assigned work daily, follow up on progress, and proactively remove blockers • Ensure all projects meet deadlines and quality benchmarks without compromise • Participate actively in production activities and take full accountability for live deployments US Client Management • Serve as the Technology single point of contact for all assigned US clients • Attend and lead client calls that are focused on an ARDEM Technical Solution. • Resolve client queries, manage escalations, and ensure high client satisfaction • Showcase company-developed applications and software demos confidently to clients • Translate complex client requirements into clear technical deliverables for the team Team Leadership • Lead, mentor, and performance-manage a distributed remote team of technical members • Foster accountability, ownership, and a high-delivery culture within the team • Conduct sprint planning, stand-ups, retrospectives, and performance reviews • Identify skill gaps and work with HR/training teams to bridge them Process & Operations • Deeply understand ARDEM’s internal processes and align project execution accordingly • Ensure development standards and best practices are followed across all projects • Manage crisis situations with composure, identify root causes and drive swift resolution • Coordinate with cross-functional teams including HR, Operations, Training, and QA • Maintain project documentation, status reports, and risk registers Required Experience • 10+ years of total experience in software development and project management • 5–7 years of hands-on coding experience in one or more technologies listed below • 2–3 years in a team management or tech lead role overseeing 5+ members • Proven experience managing multiple simultaneous projects in a remote/WFH environment • Prior experience working with US-based clients strong understanding of US work culture and expectations Technical Skills • Python, JavaScript / Node.js, .NET Core, SQL Databases • Familiarity with CI/CD pipelines, Git workflows, and deployment processes • Ability to review code, understand architectural decisions, and guide the team technically Skills & Competencies • Exceptional verbal and written communication skills in English • Strong crisis management and conflict resolution ability under tight deadlines • Highly organized with a structured approach to planning, prioritization, and execution • Self-driven and accountable capable of operating independently in a remote environment • Strong presentation skills able to demo software to non-technical stakeholders • Empathetic leadership style with the ability to motivate and align diverse team members Qualifications • Bachelor’s or master’s degree in computer science • PMP Certification: Preferred • Agile / Scrum certifications (CSM, PMI-ACP) are an added advantage LOCATION PREFERENCE • Candidates must be based in a Tier-1 city: Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Pune, or Kolkata • This is a full-time Work From Home role: reliable internet, a dedicated workspace, and availability during US business hours are mandatory.