Senior Sales Manager – Current Account

About the job

Job Requirements About the Role The Senior Sales Manager – Current Account is a key leadership role within the Retail Branch Banking function. The role is responsible for driving the growth and profitability of the current account portfolio across a defined region. This includes expanding the branch footprint, increasing product penetration, and ensuring the delivery of high-quality customer service. Key Responsibilities: Primary Responsibilities • Lead, mentor, and manage a team of branch officers across the assigned branches. • Identify and acquire potential customers for current accounts and asset products to generate fee-based revenue. • Monitor daily sales calls to ensure adherence to the acquisition process and adequate market coverage. • Drive activation of current account clients and ensure achievement of float targets. • Conduct regular product training and refreshers to ensure the team is well-informed and up to date. • Ensure timely and effective resolution of customer queries and service issues. • Maintain optimal staffing levels and manage team attrition effectively. • Ensure customer satisfaction by meeting service quality and delivery standards. • Evaluate and refine growth strategies based on competitor analysis and customer feedback. • Track business performance and ensure execution aligns with the defined business plan. Secondary Responsibilities • Recommend and implement process improvements to enhance service efficiency and quality across the branch network. • Support employee engagement initiatives and foster a high-performance culture. What We Are Looking For Education • Graduate in any discipline. Experience • Minimum of 7 years of relevant experience in sales within the banking industry, preferably in branch banking or current account acquisition. Skills and Attributes • Strong leadership and team management capabilities. • Proven track record in sales and customer acquisition. • Strategic thinking with a focus on execution and results. • Ability to analyse market trends and competitor strategies. • High customer orientation and service quality focus. • Strong organizational and problem-solving skills. • Ability to attract, retain, and develop high-performing talent. • Fluent in English with strong business communication skills.

Qualifications

• Graduate in any discipline.