Senior Service Account Manager

About the job

Responsibilities include managing client accounts to ensure superior customer satisfaction and seamless service delivery. The role involves building strong client relationships, resolving inquiries, and identifying opportunities to enhance customer experience. We're Looking For: • 10+ years of experience in client-facing roles within the IT/software services industry. • Proven track record in client handling, account management, or service delivery management.

Requirements

• Account management
• Customer satisfaction
• Problem-solving

Qualifications

• Bachelor’s degree in Business
• Marketing
• MBA - General Business Management

Preferred Technologies

• Account management
• Customer satisfaction
• Problem-solving

About the company

Mobilise App Lab Limited is a leader in delivering innovative technology solutions across Enterprise Asset Management (EAM), Supply Chain Management (SCM), and Human Resource Management (HRM). Known for its cutting-edge integration of IoT, Artificial Intelligence, and Machine Learning, Mobilise optimizes asset performance, automates processes, and enhances decision-making for organizations.