Senior Solution Sales Executive

About the job

The Solution Sales Manager will oversee market success of ServiceNow's [] products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. • Support territory strategy and planning to improve vertical agreement, account use case targeting and execution • Provide input to AE during the account planning process based on territory strategy and recommendation • Ensure recommendation to territory strategy and account planning is aligned with Now Value principles • Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. • Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model • Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle • Customise the time allocation of responsibilities to the needs of the territory and account team and celebrate successes • Champion diversity and belonging to contribute to an open and inclusive environment Qualifications To be successful in this role you have: • Proven Enterprise Sales Experience: 8+ years of over-achievement in software or platform sales, ideally in data, analytics, cloud, or AI-driven solutions. • Data & Analytics Expertise: A strong understanding of data platforms, AI/ML, business intelligence, analytics strategies, and governance frameworks. Hands-on experience positioning solutions that directly impact a customer’s data-driven transformation journey. • C-Suite Engagement Skills: Ability to engage, influence, and build trusted partnerships with senior executives, particularly CDOs, CAOs, CIOs, and CTOs. Demonstrated success in co-creating vision and strategy at the executive level. • Solution Selling Skills: Experience in consultative and complex sales processes, orchestrating multi-stakeholder engagements, and leading cross-functional pursuit teams. • Technical & Business Acumen: Ability to bridge technical detail with business value, translating complex data/AI concepts into clear outcomes and ROI. • Proven Track Record: Consistently exceeded quota and grown territory or accounts in a competitive enterprise environment. • Collaboration & Leadership: Strong teamwork, storytelling, presentation, and facilitation skills; ability to align internal teams and partners behind a shared customer vision. • Industry Insight: Awareness of data, AI, and analytics trends and the ability to bring forward insights that shape customer thinking. • Education: Bachelor’s degree in Computer Science, Engineering, Data Science, Business, or related field (MBA or equivalent advanced degree preferred). • Travel: Willingness to travel regionally (up to 40–50%) to engage with customers, partners, and internal teams.

Requirements

• Sales
• Data & Analytics
• C-Suite Engagement
• Solution Selling
• Technical & Business Acumen
• Collaboration & Leadership

Qualifications

• Bachelor’s Degree
• MBA (preferred)

Preferred Technologies

• Sales
• Data & Analytics
• C-Suite Engagement
• Solution Selling
• Technical & Business Acumen
• Collaboration & Leadership

About the company

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.