Service Project Manager

About the job

Role Description The Service Project Manager is a full-time, on-site role based in Bengaluru. This role entails overseeing service delivery processes and ensuring seamless coordination across teams to meet client needs. Day-to-day tasks include managing and improving overall service delivery, ensuring high levels of customer satisfaction, and leading service-related initiatives. Qualifications • Proficiency in Service Delivery Management, Service Delivery, and IT Service Management • Strong focus on Customer Satisfaction and Customer Service skills • Proven ability to facilitate excellent service quality and meet client expectations • Experience in managing cross-functional teams and projects • Excellent problem-solving, communication, and organizational skills • Relevant experience in managed office or service-based industries is a plus • Bachelor’s degree in Business Administration, Project Management, or a related field is preferred.

Requirements

• Service Delivery Management
• Customer Satisfaction
• Project Management

Qualifications

• Bachelor’s degree in Business Administration
• Project Management

Preferred Technologies

• Service Delivery Management
• Customer Satisfaction
• Project Management

About the company

Canvas Workspace is a premier managed office space provider delivering modern, innovative workplace solutions designed for the evolving needs of today’s workforce. Created 'For Founders and By Founders,' Canvas provides tailored spaces to support entrepreneurs at every stage of their journey.