Software Asset Management Analyst

About the job

Job ID: 207691 Required Travel : Minimal Managerial - No Location: :India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence The Software Asset Management Analyst will manage and optimize Amdocs’ software assets throughout their lifecycle. This role ensures compliance with licensing agreements, minimizes risk, and drives cost efficiency by maintaining accurate software inventory and usage data. The analyst will collaborate with procurement, IT operations, and vendors to support governance and strategic decision-making. What will your job look like? • Maintain and update the software asset inventory in SAM tools (ServiceNow, Flexera). • Monitor software usage and compliance with licensing agreements. • Perform software compliance checks and manage software removal processes. • Handle software-related requests and interact with end-users to resolve queries. • Analyze software consumption data to identify optimization opportunities and cost savings. • Assist in audits and ensure adherence to vendor licensing terms. • Collaborate with procurement and finance teams for renewals and true-ups. • Develop and maintain SAM processes, policies, and documentation. • Provide reporting and insights to stakeholders on software utilization and compliance. • Support risk mitigation by identifying unauthorized or unlicensed software. All you need is... Required Qualifications • Bachelor’s degree in Computer Applications (BCA), IT, Business, or related field (or equivalent experience). • 3+ years of experience in Software Asset Management or IT Asset Management. • Familiarity with SAM tools (ServiceNow, Flexera). • Strong understanding of software licensing models (Microsoft, Adobe, Oracle, etc.). • Excellent English communication skills (written and verbal). • Proficiency in basic AI tools for productivity and analysis. • Strong data analysis and problem-solving skills. • Ability to work effectively as a team player. Preferred Qualifications • Previous experience in a global company, especially in technologically advanced industries. • Experience in fraud investigation or auditing (an advantage). • ITIL Foundation or SAM certification (e.g., IAITAM CSAM). • Advanced Excel and data analysis skills. Why You Will Love This Job • Be involved in conducting reviews of assigned organizational and functional activities • This is an opportunity to work in a growing organization, with ever growing opportunities for personal growth • You will be involved in planning auditing techniques! • We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce.

Requirements

• Software Asset Management
• Data analysis
• Communication skills
• Problem-solving

Qualifications

• Bachelor’s degree in Computer Applications (BCA), IT, Business, or related field
• 3+ years of experience in Software Asset Management or IT Asset Management

Preferred Technologies

• Software Asset Management
• Data analysis
• Communication skills
• Problem-solving

Benefits

• health insurance
• dental insurance
• vision insurance
• life insurance
• paid time off
• sick time
• parental leave

About the company

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations.