Sr Data Analyst - CDM

About the job

Role: Sr Data Analyst - CDM Experience: 8 to 11 Years Current & Preference Location: Hyderabad For Sr Data Analyst: They should understand the protocol requirements and translate into requirements. Should have client facing experience and very good communication skills. • Lead configuration for EDC/CDM software products; translate customer needs and meet customer requirements • Adhere to or educate on best practices for implementing the software • Author, adapt, or agree on specifications based upon client requirements. This can include functional test cases for use in configuring and developing solutions • Mentor/Train new team members. Support less experienced team members with client engagements, being accountable for quality of delivery • Support developers and other cross functional departments during configuration or implementation of specifications • Support cross functional departments with issue resolution • Support customers during enablement or implementation of our software by answering questions, resolving configuration or UAT issues, and providing guidance on software usage. • Adhere to industry data collection and handling standards to ensure consistency and facilitate downstream processing (e.g., QC testing) • Communicate status reports to stakeholders on both client and internal projects • Participate in and lead internal initiatives, e.g., process improvement, product improvement, identifying best practices • Comply with and enforce Standard Operating Procedures, processes and policies • Assist in the scheduling of professional services resources and ensure timely completion of deliverables • Support Training Group in preparation of course materials and delivery of courses both internally and externally as needed • Support third party vendors with integration and/or data transfer efforts. • Own multiple, complex customer facing projects or engagements • Deep knowledge and experience in one product or solution, or, significant relevant experience in a group of products/solutions • Support management in achievement of business objectives outside of client deliverables

Requirements

• Client facing experience
• Communication skills
• Configuration for EDC/CDM software
• Mentorship
• Problem resolution
• Customer support

Preferred Technologies

• Client facing experience
• Communication skills
• Configuration for EDC/CDM software
• Mentorship
• Problem resolution
• Customer support

About the company

Sanofi is a global healthcare leader focused on patient solutions. With a strong commitment to research and innovation, the company aims to provide accessible healthcare solutions for patients worldwide.