Supply Chain Manager

About the job

The Supply Chain Manager – India is responsible for end-to-end supply chain management across the Indian market, excluding customer service operations. This role ensures seamless demand and supply planning, inventory optimization, logistics efficiency, regulatory compliance and strong supplier and 3PL partnerships. As a key member of the India leadership team, the role drives alignment between supply chain strategy and business objectives, ensuring high service levels, cost efficiency and compliance with healthcare industry regulations (including import/export, customs and quality standards). The role also leads cross-functional collaboration with Sales, Marketing, Finance and Operations while building a high-performing supply chain team. Demand & Supply Planning Lead end-to-end demand and supply planning cycles, including Demand Review, Supply Review and S&OP processes for India. Monitor and improve key KPIs such as forecast accuracy, bias, inventory health (including SLOBs) and service levels. Identify supply risks and implement mitigation and contingency plans. Logistics & Distribution Oversee all inbound and domestic logistics operations, including freight forwarding, transportation and distribution. Ensure effective inter-state distribution planning in line with India's regulatory and tax framework. Drive optimization of freight costs, port handling and transportation efficiency. Inventory Management Own inventory strategy to balance service levels with working capital optimization. Drive initiatives such as VMI (Vendor Managed Inventory), lead time reduction and stock optimization. Monitor and manage excess, obsolete and short-dated inventory, ensuring timely liquidation. Partner with Finance for provisioning, inventory reporting and compliance. Ensure system accuracy for inventory classification (blocked, quarantined, saleable). Customs & Regulatory Compliance Ensure compliance with Indian import/export regulations, customs laws and healthcare-specific regulatory requirements. Warehousing & Operations Ensure adequate warehousing capacity and infrastructure to meet business requirements. Monitor warehouse operations for efficiency, compliance and cost optimization. Validate logistics and warehousing costs and approve expenditures as per governance norms. Ensure timely and accurate financial accruals related to supply chain operations. Lead, mentor and develop the supply chain team across planning, procurement and logistics. Drive performance management, goal setting and career development initiatives. Ensure compliance with workplace safety and regulatory standards. Drive continuous improvement in supply chain systems and processes. Ensure data integrity and accuracy in ERP and planning systems (SAP, IBP, etc.). Lead digital transformation and automation initiatives within supply chain. Strengthen master data governance and process standardization.