Systems Analyst

About the job

MAIN PURPOSE OF ROLE Under general direction, has duties of instructing, directing, and checking the work of other systems analysis and programming personnel. Formulates and defines system scope and objectives for assigned projects. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. MAIN RESPONSIBILITIES Analyse customers’ technical needs and develop proposals outlining how the organisation’s products and services can meet these needs and be integrated and implemented with the customer’s existing systems and equipment. Develop and deliver training to educate customers on the features of the product or service they have purchased. Respond to more complex customer questions and troubleshoot, investigate, and resolve technical problems.

Qualifications

• Bachelors Degree
• Minimum 4 years of experience

About the company

Abbott Laboratories is engaged in health care, focusing on diagnostics, medical devices, nutrition, and branded generic pharmaceuticals.