Team Leader – Telesales

About the job

Responsibilities Job Description • Team Leadership: Lead a sales-oriented team. Drive motivation, performance, and coaching for daily, weekly, and monthly sales targets. • Sales Execution: Oversee pitch quality, objection handling, conversion strategies, and upselling/cross-selling of products. • User Engagement: Strategise outreach efforts to maximise touchpoints and conversions from our subscribed user base. Design scripts and selling frameworks with the team. • Data and Metrics: Track sales metrics and team productivity. Share daily reports and insights with leadership. • Performance Reviews: Conduct weekly reviews with the team and assist with individual and team improvements. Requirements • Graduate in any field • Excellent Communication Skills – Verbal & Written • 2+ years of Sales team handling experience. • Strong experience leading sales/target-driven teams. • Excellent in pitching, objection handling, and user communication. • Proficient in Excel and reporting tools; data-first mindset. • High ownership, ability to operate under pressure, and hunger to deliver results. • Ability to coordinate on calls and host presentations. • Hospitality experience is a plus • This is an ‘In Office’ role. (Contract will be created as “In Office”) • 24/7 rotation Shifts, 6 days work week (Mon – Sun)

Requirements

• Team Leadership
• Sales Execution
• User Engagement
• Data and Metrics
• Performance Reviews
• Communication Skills
• Excel Proficiency

Qualifications

• Graduate in any field

Preferred Technologies

• Team Leadership
• Sales Execution
• User Engagement
• Data and Metrics
• Performance Reviews
• Communication Skills
• Excel Proficiency

About the company

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.