Technical Account Manager
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About the job
As a Technical Account Manager at Nielsen, you will be responsible for overseeing the implementation of Gracenote solutions for customers and providing day-to-day technical account management for key clients. Key Responsibilities: - Engage in the full customer lifecycle, addressing various strategic client use cases to drive customer success, revenue growth, and retention. - Manage the delivery of video, music, and sports solutions to Gracenote customers. - Serve as the main technical post-sales contact for key clients. - Coordinate with product delivery and engineering teams of customers. Qualifications Required: - Bachelor's degree in Business, Information Systems, Computer Science, or a related field. - 5+ years of relevant technical account management experience. Nielsen values innovation and encourages employees to share their insights to drive growth.
Requirements
- Customer Lifecycle Management
- Technical Expertise
- Problem-solving skills
Qualifications
- Bachelor's Degree
Preferred Technologies
- Customer Lifecycle Management
- Technical Expertise
- Problem-solving skills
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About the company
Nielsen is the arbiter of truth in the media industry, providing unbiased data on viewer habits across various platforms. By joining Nielsen, you can contribute to moving the industry forward with your ideas and expertise.
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