About the job
As a Technical Content Writer at our company, you will play a crucial role in creating software documentation, user manuals, and other technical content to convey complex technical information in a simplified manner for end-users. Your responsibilities will include: - Creating various technical style guides, user guides, manuals, articles, FAQs, and in-product support materials. - Disseminating technical information in easy-to-understand language for a non-technical audience. - Ensuring technical accuracy in all user documentation. - Collaborating with subject matter experts and technical staff to develop comprehensive software documentation. - Assisting other writers in creating and improving documentation. - Converting complex technical content into easy language for different audiences. - Producing product manuals with screenshots and tutorials. - Writing documentation for internal teams such as developers and programmers. - Communicating complex ideas concisely. To excel in this role, you should have the following qualifications and skills: - A Bachelor's degree in Computer Science, Engineering, Information Technology, or related fields. - Minimum of 2 years of technical writing experience. - Excellent writing and communication skills. - Proficiency in working with content management systems across multiple mediums. - Experience collaborating with various internal teams throughout the product cycle. - Ownership of end-to-end documentation processes. - Ability to explain complex technical concepts and write business development requirements. - Knowledge of designing screens using tools like Photoshop and Figma. - Adaptability to a fast-paced work environment. - Positive attitude and confidence in facing challenges. - Strong working knowledge of MS Office or Google Docs. - Capacity to handle multiple projects and meet tight deadlines. - Preferred experience with coding tools such as HTML, JavaScript, CSS, Bootstrap, etc.
Requirements
- Technical writing
- Documentation
- Collaboration
- Content management systems
- Software documentation
Qualifications
- Bachelor's degree in Computer Science
- Bachelor's degree in Engineering
- Bachelor's degree in Information Technology
Preferred Technologies
- Technical writing
- Documentation
- Collaboration
- Content management systems
- Software documentation
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