Technical Support Assistant

About the job

About CodeTikki CodeTikki is a developer-first platform focused on building real-world software products and training individuals through hands-on project experience. We work on backend systems, learning platforms, recruitment tools, and internal management systems. Our objective is to bridge the gap between business needs and technical execution by building products that are practical, scalable ... , and actually usable. Job Description We are looking for a technically inclined individual who can assist the founder in daily technical, operational, and coordination tasks. This is a hands-on support role, ideal for someone from a technical background who wants exposure to real startup operations, product thinking, and execution. This is not a purely administrative role. Key Responsibilities Technical & Product Support • Assist in documenting technical requirements, tasks, and notes • Help organize user stories, tickets, and feature lists • Coordinate between tech, BA, and interns when required • Track tasks, follow-ups, and pending actions Operations & Founder Support • Maintain daily task lists and priorities • Prepare basic reports, summaries, and documentation • Schedule meetings and keep track of action items • Ensure follow-ups are closed on time Coordination & Communication • Act as a single point of coordination for assigned tasks • Communicate clearly via WhatsApp, calls, and tools • Maintain confidentiality of internal discussions and data Work Mode & Location • Hybrid / Field + Remote • No fixed office currently • Candidate must be willing to meet in mutually decided public locations (cafés, coworking spaces, etc.) when required • Location and timing will be discussed in advance Required Background • Technical education or background (CS / IT / Engineering / similar) • Basic understanding of software development or tech products • Comfortable using tools like Google Docs, Sheets, Jira, Notion, etc. • Clear communication and ability to take ownership Good to Have (Not Mandatory) • Prior startup or internship experience • Basic understanding of Agile / SDLC • Ability to structure information clearly Who Should NOT Apply • Looking only for a clerical or receptionist role • Uncomfortable with ambiguity and startup pace • Expecting fixed office setup or corporate-style structure • Unable to meet in person when required

Requirements

• Technical Background
• Communication Skills
• Coordination
• Documentation
• Task Management

Qualifications

• Technical Education
• Basic Understanding of Software Development

Preferred Technologies

• Technical Background
• Communication Skills
• Coordination
• Documentation
• Task Management

About the company

CodeTikki is a developer-first platform focused on building real-world software products and training individuals through hands-on project experience. We work on backend systems, learning platforms, recruitment tools, and internal management systems.