Technology Learning Program Manager

About the job

Business Function Group Human Resources has the important role of attracting retaining and nurturing talent to ensure that DBS Tech continues to be a competitive employer in India. With a well-established team of HR partners we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organization by empowering and engaging our employees. The HR Learning Development team at DBS Tech India is seeking a creative and driven Technology Learning Program Manager at an AVP level who will be responsible for end-to-end strategy and execution of Technology Learning programs helping deliver our Tech EVP to all employees in line with our vision of implementing World-class Engineering practices. Roles and Responsibilities Below are the roles and responsibilities but not limited to: Learning Business Partner • Partners effectively with HR and business stakeholders including senior leaders to deliver business value through learning programs. • Conducts annual and on-going Technology training needs assessment with BU Heads HRBPs ensuring business outcomes and metrics are explicitly defined. • Proposes outcome-focused learning solutions with objectives and mode of delivery (Blended, Online, Classroom). • Oversees procurement and vendor management in collaboration with dedicated procurement and vendor management team. • Interacts with internal SMEs and external trainers to design the curriculum, course and assessments (formative and summative). • Manages the learning journeys and learner experience; governs the completion of all DBS Tech Academy Learning Roadmaps, courses, badges, certifications. • Oversees execution of the award-winning Campus Hire Onboarding program. • Innovates to make learning joyful and impactful. • As a senior team member, brings in industry perspectives, trends, best practices, works actively to change the game. • Exemplifies the desired culture and philosophy of DBS Tech India. Facilitation (In-person, Virtual, Hybrid) • Facilitate New Employee Orientation along with senior team members and leaders. • Facilitate the Campus Hire Onboarding Program and other allied programs. • Design and deliver custom solutions in Professional Leadership Development Domain Technical in consultation with the Vendor Partners where required. Learning Operations Governance • Vendor Management identification, evaluation, aid-empanelment, purchase order-invoice-payment governance. • Work closely with all internal teams for the smooth execution of training programs. • Ensure training records are updated for audits and metrics reported monthly. • Explore automation, data-driven and digital approaches to augment learning operations. Qualification Skills • Graduate post-graduate with a minimum of 10 years in learning and talent development. • Experience in conducting Training Needs Analysis and carrying out all activities in the Training Cycle (Identify, Design, Deliver, Evaluate). • Hands-on in Content Curation exposure to digital learning ecosystems. • Excellent Classroom Management and Facilitation Skills delivering programs. • Ability to manage vendor relationship including vendor cost and KPI management. • Communicate effectively at all levels both internally and externally; ability to work and influence Team members, Stakeholders across different sites globally. • Analyze large volume of data points identifying issues and recommend solutions. • Valuable command over MS Excel. • Superior judgment, diplomacy and tact with a willingness to speak up amid adversity. • Working knowledge of data analytics tools such as Qlikview, Power BI, Google Data Studio, Tableau.

Qualifications

• Graduate or post-graduate
• Minimum of 10 years in learning and talent development
• Experience in conducting Training Needs Analysis

About the company

DBS Bank focuses on attracting, retaining, and nurturing talent to ensure that DBS Tech continues to be a competitive employer in India. The HR Learning Development team at DBS Tech India is seeking a creative and driven individual to manage Technology Learning programs.