About the job
Key Responsibilities • Handle direct customer inquiries (calls, emails, online leads) for • domestic/international packages. • Understand client requirements and suggest suitable itineraries, destinations, and packages. • Prepare customized quotations and negotiate pricing to close sales. • Coordinate with suppliers, hotels, airlines, and DMCs for smooth operations. • Achieve monthly sales & revenue targets. • Provide pre-sales and post-sales support, ensuring customer satisfaction. • Stay updated with travel trends, seasonal offers, and new destinations. Requirements • 1–3 years of experience in B2C travel sales (Domestic/International). • Strong knowledge of popular destinations, airlines, and hotels. • Excellent communication, sales, and negotiation skills. • Ability to handle multiple leads and close sales efficiently. • Proficiency in MS Office, CRM tools, or travel software. • Graduate in Travel/Tourism or relevant field preferred.
Requirements
- Customer service skills
- Sales and negotiation skills
- Travel knowledge
- MS Office proficiency
Qualifications
- 1–3 years of experience in B2C travel sales
- Graduate in Travel/Tourism or relevant field preferred
Preferred Technologies
- Customer service skills
- Sales and negotiation skills
- Travel knowledge
- MS Office proficiency
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