Treasury Operations & Voice Support

About the job

🚨 Hiring Alert | 50 Open Positions | Treasury Operations & Voice Support – Banking We are currently hiring for the Treasury Operations & Voice Support Banking Process at CogentHubCX.ai. 📍 Location: Gurugram – Udyog Vihar 🕐 Shift: US Shift (5 PM – 3 AM) 🔄 Shift Type: Rotational Shifts & Rotational Week Off 💼 Experience Required: 2 – 7 Years 💰 Salary: Competitive salary based on experience + Performance-based Incentives & Annual Bonuses. About the Role This is a dual role combining Treasury Operations and Voice Client Support in a banking environment. The selected candidates will work on treasury transactions while also interacting with clients regarding banking treasury products. Key Responsibilities 🔹 Treasury Operations • Monitor daily liquidity and cash positions • Execute money market instruments such as T-Bills, CP, and CDs • Support Forex (FX) trade confirmations and settlements • Perform Nostro / Vostro account reconciliation • Assist in ALM reporting and regulatory submissions 🔹 Voice Client Servicing • Handle inbound and outbound calls from banking clients • Resolve queries related to treasury products, forex, and investments • Support FD renewals, maturity alerts, and client servicing requests • Maintain call records in CRM systems • Ensure high service quality and compliance standards Eligibility Criteria ✔ Graduate / MBA in Finance, Commerce, or Economics ✔ 2–7 years experience in Banking Treasury / Forex / Financial Voice Process ✔ Knowledge of money market, forex, and fixed income instruments ✔ Experience with banking systems like Finacle / Temenos / Bloomberg / Murex preferred ✔ Strong English communication skills 📩 Interested candidates can share their CV at: sonu.c@cogenthubcx.ai #Hiring#BankingJobs #TreasuryOperations #ForexJobs #VoiceProcess #GurugramJobs #FinanceJobs

Requirements

• Treasury Operations
• Voice Client Support
• Forex Knowledge
• Banking Procedures
• Communication Skills

Qualifications

• Graduate
• MBA in Finance
• Commerce
• Economics

Preferred Technologies

• Treasury Operations
• Voice Client Support
• Forex Knowledge
• Banking Procedures
• Communication Skills