Value Realization Analyst

About the job

Responsibilities • Support strategic planning, onboarding, adoption, and renewal efforts for a portfolio of Enterprise-level accounts. • Support customers as their first point of contact and support business outcomes, product adoption, customer satisfaction, and measurable success. • Demonstrate value in Everstream products by conducting focused supply chain analyses for and with customers to solve specific supply chain questions and challenges using Everstream data and tools. • Drive supplier research, build up industry vertical knowledge and structure risk hypotheses for detail supply chain analyses. • Conduct analysis in Excel and/or other analytical tools, prepare client-ready PowerPoint presentations. • Support partnering with Sales, Account Management, and Implementation teams to align on customer success plans and ensure smooth handoffs and ongoing engagement. • Travel as needed to client locations for business reviews, analysis, and relationship-building. • Be available and responsive in the event of any critical customer needs or emergencies. Required Skills: • 1-2 years experience in management consulting, customer success, ideally in B2B SaaS or supply chain, procurement, or transportation solutions. • Prefer to have some experience working with Enterprise-level customers and managing complex client relationships. • Depth in problem solving, supply chain analysis, and strategic planning. • Basic to intermediate Excel skills in data cleaning & management, pivot table analysis, and PowerPoint building and formatting. • Strong written, verbal, and interpersonal communication skills. • Ability to translate customer goals and business strategies into actionable success plans with little oversight.

Requirements

• Excel
• Analytical Skills
• Customer Success

Qualifications

• BE
• BTech
• Masters Degree

Preferred Technologies

• Excel
• Analytical Skills
• Customer Success

About the company

This is a direct job with Everstream Analytics. Fluid.Live is the hiring partner for Everstream Analytics.