VP, Technical Product Manager

About the job

Job Description Role Title: VP, Technical Product Manager (Contact Center Technology) (L13) ... [Job Description continues with detailed responsibilities and qualifications] ...

Requirements

• WFM
• Call / Screen Recording
• Interaction Routing
• Speech and Text analytics
• AI
• Chatbot
• Agile management
• Technical communication

Qualifications

• Bachelor’s Degree
• 7+ years of relevant work experience

Preferred Technologies

• WFM
• Call / Screen Recording
• Interaction Routing
• Speech and Text analytics
• AI
• Chatbot
• Agile management
• Technical communication

Benefits

• Career advancement opportunities
• Work-life integration

About the company

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities for all to take up leadership roles.