Zonal Business Manager
About the job
GM-Mass Distribution Job Purpose• To plan and develop strategies for zonal prepaid, postpaid through retail, Enterprise, SME business through respective sales teams to achieve sales target, budgeted sales, revenue and other distribution objectives. Key Result Areas/AccountabilitiesSales:• Deliver overall Gross ,GAS & CMS share target for the zone• Achieve targeted net adds for across all products and sales channels (Distribution, Retail, MTO/SPO and SME) in the zone.• Achieve channel infrastructure enhancement targets (UAO, DURO, retail large format stores, FOCOs, SPO outlets, SME partner infrastructure, etc) Revenues:• Deliver overall Revenue target for the zone across products and channels Budgetary Control:• Achieve savings on allocated COCA / SAC and G&A budgets at the zone Customer Service & Collections:• Manage overall customer satisfaction (Retail NPS and TSAT) and revenue churn targets across different customer segments Marketing:• Ensure higher visibility by executing communication and branding activities, in coordination with the circle team Network:• Guide zonal network resources and coordinate with circle teams & outsourced network agencies to provide inputs on O&M issues to deliver seamless network experience, leading to positive Network NPS. People:• Manage changes in business, organization, people to ensure continuity and smooth operation.
Requirements
- Sales
- Telecom
- Distribution Planning
- Channel Strategy Implementation
Qualifications
- MBA
Preferred Technologies
- Sales
- Telecom
- Distribution Planning
- Channel Strategy Implementation
About the company
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. The company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’.
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